I preordered STO will I be able to play it at head start/launch until my game arrives

[Erozion]

I pre-ordered star trek online,

will I still be able to play once the game if officialy released even if my copy did not arrive in the mail yet?? Because sometimes games take time to ship

[Benji]

From the sto preorder faq:

Q: If I preorder the game, but don’t pick up the retail game, will I be stopped from playing past the Head Start?

A: Not right away. We will have a grace period of several days to give everyone the opportunity to pick up the retail copy of the game.